An export manager serves as intermediary between foreign buyers and domestic sellers. Unlike trading companies who buy the products before selling directly to foreign buyers, export managers find buyers internationally for a domestic manufacturer that employ them. A export manager plans and coordinates the international shipment of goods. During the course of the day, he/she may negotiate with a variety of people, such as shippers, agents and vendors, and are expected to have excellent customer service skills in dealing with customers. Export managers are also often responsible for personnel management, which often includes the hiring, training and supervision of the international department staff. In their accounting function, export managers may keep track of invoices and prepare reports to expedite the billing process. They may also have to ensure that shipments are in compliance with the laws and regulations governing the export industry. They have also to negotiate Export Contracts. While there are no specific requirements for entry into this profession, most employers (mainly new exporters) require that candidates have at least a high school education, and many prefer an university degree mainly in marketing or business administration. However, experience in the industry may often substitute for the lack of a degree. Extensive knowledge of languages (Spanish, French, German and Chinese) is also appreciated. See agent; distributor; export management company (EMC); trading company.